Bosses are busy - no kidding, right? But some employers are so focused on the day to day tasks of running a company that they can forget to spend the time necessary to create an environment that supports their entire team.
Some companies have drifted so far that the 9 to 5 has become something of a a survival-based work experience. The team may be hitting the numbers, but it can come with a heavy price tag.
On the other hand, there are business owners - we all know a few - who understand why their best employees care deeply about doing a great job. It is amazing to watch these bosses create a team environment where every employee feels that they are part of the winning strategy. The day to day "vibe" around an office like that is, actually, enjoyable. The business is successful and employees are having fun. Ever wondered how they do it?
Here we discuss 5 core beliefs that many excellent bosses have in common.
1. Great business owners feel that they are serving their employees.
Excellent bosses set clear goals and gather any necessary resources that will allow their employees to complete the tasks at hand and grow the company. They believe in the decisions made by their trusted employees and will use their valuable time to pitch in to clarify ambiguous situations. They do whatever they can to empower their employees and improve their work-life. They know that happy employees make for happy bosses.
Other employers want their subordinates to follow instructions to the letter or they set up power structures that discourages employees from taking initiative. Typically, they are horrible delegators who are unable to have their employees make any but the smallest and most non-essential decisions. Makes me tired just thinking about it.
2. They motivate through vision and purpose.
Excellent managers are able to share the passion they feel for their company. They are skilled at getting the team excited about what can happen when everyone pulls together to achieve company-wide goals. They are committed to creating the expectation that everyone will benefit when the company wins. This kind of motivation never gets old - as long as you have the right employees.
Amazingly, other managers continue to use criticism and public scorn to motivate their beleaguered workforce. The public white board touting individual sales figures still plays a central role for many sales managers. With this kind of environment, both employee and manager stay locked in a power struggle of distrust and push back.
3. They see a company as an ecosystem.
Excellent owners embrace interdependence in business. They believe that cross-training and diversity can be a company’s best strategy to out perform the competition. They empower their team members to smoothly adapt to the needs of a changing market which at times can lead to creating partnerships with different groups - competitors included.
In other companies, because business is all about survival they can only see conflicts among companies and organizations. They view competitors as foes and acquire new clients as if they’re on a conquest.
4. They treat their workers as colleagues.
Extraordinary bosses see the importance of every team member. They inspire excellence in their team by entrusting key employees with the power to make decisions and take true responsibility. They also are able to map out the process where newer team members understand how they can grow within the company.
The very average manager sees himself as the father to oversee his children and, in doing so, creates a team of robotic, order-takers who do just enough to get by.
5. The very best owners see their company as a community.
Outstanding owners see their company as a community unto itself and they look for ways to include their employees in this experience. Certainly, the company has to be on solid financial ground for the ownership and employees to feel that there is a future to look forward to. But assuming business success, creating a company culture that embraces each person will attract the very employees who will strive to ensure that this community culture lives for another day.
At the end of the day it is the beliefs an owner has about his company that creates the work environment. The best employers look for ways to make work enjoyable and fun. They encourage their employees to risk having transparent conversations. They empower their employees to make work personal. The reward for all this effort comes when you realize that you are surrounded by a group of loyal employees who care as much for the team success as their own.